Text: Questions about your water bill? Contact Customer Care. Customer care representative blonde woman standing in front of customer care call center.Turn on the faucet and the water flows! We expect our water to always be available. It doesn’t just happen, though. There are people working round the clock to ensure safe and reliable water is delivered to our homes and businesses.

Join SCV Water in celebrating the second annual Water Professionals Appreciation Week October 6-14, 2018. This week highlights the important role of water industry professionals and local public water agencies in ensuring safe and reliable water, wastewater, and recycled water in California.

Customer Care is where most people interact with their water company. SCV Water has two types:

  • Field Customer Care Representatives are out in the community taking meter readings
  • Customer Care Representatives help you pay your bill in-person or by phone

Most importantly, Customer Care is here to help you understand your water bill, and arm you with the tips and tools you need to use water more efficiently.

These are just some of the water professionals who take pride in serving you every day.

SCV Water does more than just provide you with water, we provide you with a comprehensive service that is focused on …

  • Maintaining current infrastructure and developing new infrastructure.
  • Treating, monitoring and testing your water daily.
  • Investing in various water supplies and planning for future water needs.

SCV Water. Service. Community. Value.

Click here to learn more about Water Professionals Appreciation Week!